Keeping Social Media Momentum and Branding
Social media refresher training ensures that momentum and branding are maintained by your champions. Keeping them focussed and engaged as well as refreshing old skills and learning new ones.
Acting as a reminder and as a way forward, the refresher training is focussed on being creative while working within brand guidelines. Your staff know your customers best. Building their customer service skills digitally as well as personally creates a better journey for your customer.
As with all of the training and support available through these training courses the design is bespoke to your company's needs.
Here are some examples of content to get you started:
Social Media Refresher Training
- Open discussion about how it's gone so far, successes, challenges and best practice.
- Refresh on digital and content marketing.
- Customer and product differentiation
New Content Marketing Skills
- Types of content/linking content together
- Customer engagement
- Practical content creating exercises
- Company values exercise
- Planning and Management
Social Media Refresher... What Next
I can walk you through the process. However, these are some of the things that will add value to the preparation fo the training.
- Examples of brilliant content.
- Social media and branding guidelines.
- Company values.
Refresher training is intended to build on the success of the project, reset focus. align content to the brand and enrich the skills of your social media savvy staff.
To learn more about this training, please get in touch and I will be happy to answer any questions you have.